Please find below full explanations of the Aurigny Conditions of Carriage, Privacy and Disclaimer as well as legal and regulation information. For any further information or specific queries, please Contact Us.
All personal information is held by Aurigny in accordance with data protection legislation.
Whilst every effort is made to ensure that the information contained on this web site is correct, Aurigny Air Services cannot be held responsible for any errors. Aurigny Air Services is not liable for any direct or indirect loss arising from the use of the information on this web site. Aurigny Air Services accepts no liability in respect of bookings made with our third party suppliers of travel insurance, hotel accommodation or other services.
For full information on privacy including data protection, use of information, cookies, consent and the Aurigny Disclaimer, please click here
Conditions of Carriage
Your carriage by air is governed by a contract of carriage between you, the passenger, and us Aurigny Air Services Limited. This contract is subject to the terms and conditions stated in the General Conditions of Carriage (referred to as the Conditions of Carriage) printed below and includes the Regulations, Notices and Tariffs as also referred to in the Conditions of Carriage.
For the full General Conditions of Carriage (Passengers & Baggage) please click here.
Reservations for Unaccompanied Minors aged 6-11 years, or children (aged 12-16 years) cannot be made online, they must be made via our call centre (+44 1481 822886) or one of our ticket desks or a travel agent.
Aurigny Air Services will accept responsibility for children travelling alone (Unaccompanied Minors) on payment of the applicable fee/s.
Children aged from 12 to 16 years may travel unaccompanied as adults at the discretion of their parents/guardians, or can be treated as unaccompanied minors on payment of the applicable fee/s.
Note: A child of 12 years of age or more travelling on their own without having made unaccompanied minor arrangements, will, on all occasions be treated by the airline as an adult passenger.
For further information including how to book, what information is required procedures and costs, please click here.
The Montreal Convention relates to the EU Notice Requirement Article 6(1) EU Carriers and summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention.
To review the full summary please click here.
Aurigny Air Services Ltd., is registered in Guernsey with the Company Registration Number 62362
The registered address is:
Aurigny Air Services
La Planque Lane
Aurigny Terms and Conditions
To view the full terms and conditions for travelling with Aurigny, FrequentFlyer membership and flight vouchers as prizes, please click here.